Job Description

Bartender

Common House is a modern social club with locations in Richmond, VA, Charlottesville, VA, Chattanooga, TN, and New Orleans, LA. More than a membership, the Houses provide inclusive spaces to dine, work, and discover through daily programming, curated experiences, and opportunities to connect with other members.

Position Summary

The Bartender plays a vital role in creating exceptional member and guest experiences at Common House. This role is responsible for preparing and serving craft cocktails, providing warm and attentive food and beverage service, and maintaining the high standards of hospitality and consistency that define the Common House experience.

This position reports to the General Manager. 

Key Responsibilities

Member & Guest Experience

• Provide exemplary service in line with Common House standards to all guests and members.
• Greet guests promptly (within one minute) upon arrival at or near the bar.
• Anticipate guest needs and deliver attentive, personalized service.
• Support service staff through efficient bar service and teamwork.
• Represent Common House with professionalism and warmth at all times.

Bar Preparation & Cleanliness

• Ensure the bar is fully stocked and prepared according to forecasted service volumes.
• Maintain cleanliness and organization behind the bar and in related storage and service areas.
• Meet all health, sanitation, and safety standards.

Knowledge & Beverage Program

• Maintain strong knowledge of classic and specialty cocktail recipes for consistent, high-quality drink service.
• Stay informed on beer, wine, and spirit selections, including 86'd (temporarily unavailable) items.
• Keep up-to-date with food menu descriptions, allergens, and local purveyors to enhance guest engagement and upselling.
• Participate in ongoing service trainings to expand product knowledge and technique.
• Comply with all ABC laws and ensure team adherence.

Communication & Coordination

• Communicate daily updates on beverage changes, par levels, and 86'd items to managers and service staff.
• Coordinate closely with the kitchen and floor teams to ensure seamless service.

Daily Operations

• Learn and follow all menu items, service standards, and operating procedures.
• Attend all scheduled trainings and review training materials regularly.
• Assist with event setup and breakdown as needed (moving furniture, setting décor, etc.).
• Remain on the floor or in the assigned area unless authorized by a manager.
• Follow all company policies and emergency procedures as outlined in the employee handbook.
• Use cleaning supplies and chemicals safely and in accordance with OSHA and Common House regulations.
• Maintain compliance with all operational policies related to:
• Health & Safety
• Food Hygiene
• Maintenance
• Emergency Procedures
• Liquor License Requirements

Qualifications & Skills

• Strong knowledge of food and beverage operations, including cocktails, wine, beer, and service techniques.
• Excellent communication and customer service skills with the ability to remain calm and professional in high-volume settings.
• Proficient in English (oral and written); ability to handle guest concerns with tact and diplomacy.
• Ability to learn and accurately use POS or similar computer systems.
• Physically able to stand, bend, lift, and move throughout shifts; ability to work in varied conditions (heat, cold, steam, wet floors, etc.).
• Professional appearance and demeanor at all times.
• Strong interpersonal skills and a team-oriented mindset.

Benefits & Perks

In recognition of your talent and contributions, Common House offers a dynamic and inclusive work environment, supportive teammates, and competitive compensation.

Eligible employees enjoy:

• Diverse and inclusive workplace culture
• Generous Health, Dental, and Vision insurance
• Paid Sick Leave
• 401(k) option
• Monthly Common House membership
• 50% discount on food and non-alcoholic beverages

Common House is an equal opportunity employer. We are committed to creating an inclusive environment and welcome applicants of all backgrounds, including all genders, races, religions, sexual orientations, ages, parents, veterans, people living with disabilities, and anyone who can bring diverse perspectives to our community.

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