Call Center/ BDC Representative Job at River Oaks Honda, Merrillville, IN

eGhkczhsWG0yazFoenpsbUJRZkdwT09SUlE9PQ==
  • River Oaks Honda
  • Merrillville, IN

Job Description

The Ed Napleton Automotive Group is looking for our next Call Center- Automotive BDC Representative. This is an exciting opportunity in a growing, fast-paced industry. Located at Napleton’s Midwest BDC Call Center, in Merrillville, IN, the BDC Representative is responsible for handling internet inquiries and phone leads to generate appointments for the dealership sales departments. Take advantage of this rare opportunity to join one of the country’s largest and most successful automotive dealership groups and Apply Today! The Ed Napleton Automotive Group is affiliated with over 25 brands of new vehicles and 50+ dealerships throughout seven states. Our strength comes from the more than 3,500 employees nationwide. We are currently one of the largest automotive groups in the country, providing incredible growth opportunity. What We Offer:

  • Starting pay at- $18.75 per hour, guaranteed for your first 30 days.
  • Medical, Dental, Vision Insurance,401K
  • For additional benefit information please go to: NapletonCorpFlorida.MyBenefitsLibrary.com
  • Paid Vacation and Sick Time
  • Paid Training
  • Discounts on products, services, and vehicles
  • Growth Opportunities
Job Responsibilities:
  • Must be willing to work some nights and weekends
  • Handle incoming and outgoing phone calls and emails
  • Prospect follow-up calls, set appointments for sales, and gauge customer satisfaction
  • Answer customer internet inquires by via email, phone, and text
  • Schedule sales appointments and reschedule no show customers
  • Contact customers based on current marketing incentives
  • Follow up with existing and potential customers to generate leads and close sales
  • Explain product performance, application and benefits to prospects and describing all optional equipment available for customer purchase
  • Follow up in a manner that results in the customer visiting the dealership
  • Maintain a prospect and owner follow-up system that encourages repeat and referral business and contributes to customer satisfaction
  • Other duties as assigned by management
Job Requirements:
  • Excellent computer skills- required
  • Knowledgeable to call center environment
  • Automotive experience helpful but not required
  • Able to communicate persuasively with customers to set appointments
  • Weekend and evening availability, as schedules include some evenings and weekends- required
  • Willingness to undergo a background check and drug screen in accordance with local law/regulations
  • 18+ years of age or older to comply with company driving policy
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws BDC, Call Center, Call Center Agent

Job Tags

Hourly pay, Full time, Local area, Night shift,

Similar Jobs

GreatAuPair LLC

Housekeeper Job at GreatAuPair LLC

Kind, loving family looking for friendly, live-in housekeeper in exchange for pay, food, and housing. Hoping to find help with daily cleaning needs in home, laundry, some animal care, occasional house sitting, and occasional meal preparations.

Polaris Freightways

CDL A Truck Driver Training Regional Job at Polaris Freightways

We are hiring CDL-A Truck Drivers across the United States for OTR and Regional dry van positions. This is a driver-focused opportunity offering stable miles, competitive weekly pay, and home time options that fit your schedule. New CDL graduates are strongly encouraged...

Blue Cross and Blue Shield of Minnesota

Director of Value Performance Submissions and Analytics Job at Blue Cross and Blue Shield of Minnesota

 ...Will Have The Director of Value Performance Submissions and Analytics leads a high performing team directing and influencing risk...  ...goals, while leading, mentoring and motivating a diverse team of business and data analysts. This director-level role requires... 

KBR

Data Engineer Job at KBR

 ...Title: Data Engineer Belong. Connect. Grow. with KBR! KBR's National Security Solutions team provides high-end engineering and advanced technology solutions to our customers in the intelligence and national security communities. In this position, your work will... 

EnerMech

Mechanical Engineering Internship Job at EnerMech

 ...EnerMech is seeking Engineering Interns pursuing degrees in Mechanical, Industrial, Petroleum, or closely related fields. This internship provides hands-on experience with real-world projects, mentorship from seasoned engineers, and exposure to a dynamic, fast-paced energy...