Job Description

Granite Hills Hospital is seeking a talented and dynamic Director of Risk Management and Performance Improvement to join our team of dedicated healthcare professionals!

Granite Hills Hospital offers high-quality, patient centered behavioral health care for the greater Milwaukee community.  Our 120-bed facility features evidence-based treatment for adolescents, adults, and older adults. 

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Position Summary:

The Director of Risk Management/Performance Improvement has broad responsibility to protect the hospital's assets from loss and ensure the hospital’s compliance at all times with all Joint Commission, CMS, and state regulatory agencies standards and requirements. The Director is responsible for coordinating the loss control efforts and advising management and administration on all potential sources of loss and for making recommendations to minimize or eliminate exposure. Additionally, the Director will be responsible for staff training and education on the hospital’s performance initiatives and measures including outcomes measurement and reporting. 

Key Responsibilities:

• Ensures appropriate and timely reporting of occurrences by maintaining a Healthcare Peer Review
• Identifies actual and potential risk situations and facilitates the determination of causative factors
• Performs risk surveys and inspects patient care areas in concert with hospital's safety (EOC) program committee objectives
• Reviews reports on facility and equipment to assess loss potential
• Networks with department directors to implement system changes aimed at optimally reducing or eliminating causative factors.
• Ensure the hospital meets Joint Commission, CMS, and state regulatory requirements
• Analyze statistical data of the hospital to determine and respond to trends
• In conjunction with hospital administration, recommends actions when possible to resolve with patient and/or family any grievances against hospital perceived as potential liability claims.
• Ensure that all deficiencies identified through the Performance Improvement analysis are addressed with appropriate problem solving actions
• Consults with Corporate Risk Management as necessary
• Demonstrates tact, diplomacy, and sensitivity in communications
• Is clear and accurate in communication
• Responds promptly to requests, problems, and questions
• Maintains confidentiality as appropriate

Benefit Highlights:

• Challenging and rewarding work environment
• Competitive Compensation
• Tuition Reimbursement Program 
• Excellent Medical, Dental, Vision and Prescription Drug Plan
• 401(K) with company match and discounted stock plan
• Generous Paid Time Off
• Career development opportunities within UHS and its 300+ Subsidiaries

About Universal Health Services

One of the nation’s largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. (UHS) has built an impressive record of achievement and performance. During the year, UHS was again recognized as one of the World’s Most Admired Companies by Fortune; and listed in Forbes ranking of America’s Largest Public Companies. Operating acute care hospitals, behavioral health facilities, outpatient facilities and ambulatory care access points, an insurance offering, a physician network and various related services located all over the U.S. States, Washington, D.C., Puerto Rico and the United Kingdom.

• Bachelor’s Degree from accredited college or university in nursing, or related clinical or health field is required. Master’s Degree preferred.
• Four (4) years of experience in quality and risk management/improving organizational performance within an acute medical or psychiatric treatment setting.
• A strong knowledge of JOINT COMMISSION, state of Wisconsin standards, CMS standards, and any other applicable federal and state laws and regulations governing mental health care facilities.

EEO Statement

All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws.

We believe that diversity and inclusion among our teammates is critical to our success.

Notice

At UHS and all our subsidiaries, our Human Resources departments and recruiters are here to help prospective candidates by matching skillset and experience with the best possible career path at UHS and our subsidiaries. We take pride in creating a highly efficient and best in class candidate experience. During the recruitment process, no recruiter or employee will request financial or personal information (Social Security Number, credit card or bank information, etc.) from you via email. The recruiters will not email you from a public webmail client like Hotmail, Gmail, Yahoo Mail, etc. If you are suspicious of a job posting or job-related email mentioning UHS or its subsidiaries, let us know by contacting us at: or 1-800-852-3449.

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