Position: Customer Success Specialist (CSS), Must be proficient in Mandarin and English Speaking , Writing and Reading skills
📍 Location: Georgetown, Penang (Onsite)
🕒 Working Hours: Monday to Sunday, 12:00 am – 11:00 am
(5 days per week, 8 working hours + 1 hour break)
💻 Job Type: Full-time (Rotational Shift)
💰 Salary: RM 3,000++ (Extra Allowances will be provided)
Overview:
The CSS is the main point of contact for customers using our client's food ordering app.
They handle customer inquiries, concerns, and provide information through inbound and
outbound phone calls.
Qualifications:
● Education: Bachelor's Degree, Diploma, or equivalent in any field.
● Work Experience: At least 6 months in customer support; call center experience
is advantageous but not mandatory. Fresh graduates can apply.
● Language: B2 level proficiency in English.
● Interpersonal Skills: Customer service-oriented, active listening, and ability to
handle inquiries professionally.
Technical Skills:
● Typing speed of at least 40wpm with 90% accuracy.
● Computer literate with proficiency in Microsoft Windows and Office.
Responsibilities:
● Assist customers in placing online orders.
● Provide support through phone calls.
● Process payments securely.
● Proactively support customers and maintain brand reputation.
● Identify and escalate priority issues.
● Collaborate with the team to improve customer support.
● Maintain and improve service quality
...Friday Paid training Company-provided delivery vehicle Full-time positions (4-5 days/week) Paid time off Tuition reimbursement & assistance Healthcare benefits (medical, dental & vision) Company-provided uniforms & shoes Qualifications...
...A government contracting firm is seeking a Junior AI/ML Software Developer for a short-term engagement in Redwood City, California. This role involves collaborating with highly skilled engineers to develop AI applications. Candidates should have hands-on development experience...
...You will own end-to-end product design while conducting research to understand user needs and drive product strategy.... ...~5+ years of product design experience ~2+ years of UX research experience ~ Expert-level Figma skills ~ Portfolio demonstrating high-quality design...
Room Attendant - Hilton Hotel | Bono de bienvenida de $250!Join our housekeeping team at Hilton... ...employment! Forma parte de nuestro equipo de limpieza y recibe un bono de bienvenida de $250 despus de 90 das de trabajo satisfactorio!Position Summary / Resumen del...
...A precision manufacturing company is seeking a skilled CNC Lathe Programmer/Operator to produce high-quality components for aerospace, defense, and other high-precision industries. The ideal candidate will have experience operating and programming CNC lathes, conducting...