Job Description

rapidly growing Baltimore-based small business providing health care consulting services to the federal government. At the center of our company culture is a commitment to instilling a dynamic and employee-friendly place to work. We place a priority on promoting a supportive and collegial team environment and enhancing staff's experience through career development and educational opportunities. In a recent employee satisfaction survey, nearly 100% employees would highly recommend employment with Index to their friends and professional network.

Position Overview

As a Salesforce Developer, you will be expected to ensure technical excellence of the Salesforce Practice at Index. The Salesforce Practice is rapidly growing and requires additional support to establish Salesforce development best practices, coordination with the Index Executive and Technical Leadership, and support of new business opportunities. This role will be a combination of delivery and business development.

Responsibilities

• Support Index Analytics Government clients in the Baltimore and Washington D.C. Metro Area
• Develop and spearhead the establishment of corporate-level Salesforce development best practices, ensuring they are robust, up-to-date, and in line with industry-leading standards
• Create and implement performance standards for assessing the work of Salesforce developers and administrators to promoting a culture of excellence and continuous improvement within the team
• Author and maintain practice-level documentation that clearly outlines the established development practices and performance criteria for Salesforce operations at Index
• Conduct audits and technical reviews of Salesforce projects, identifying technical gaps and area for improvement
• Work on multiple projects and help establish and evaluate Salesforce Development
• Identify and resolve integration challenges with other applications
• Hands-on coding experience, with a willingness to work with the technical team to resolve problems and provide mentorship to other Developers
• Establish CI/CD Pipelines for Salesforce with various tools such as Copado

Required Skills and Experience

• Lived in the US for 3 of the last 5 years.
• Education: Bachelor's degree in Computer Science or related discipline (relevant work experience may be considered a suitable replacement)
• Certifications: Salesforce Platform Developer I
• Previous experience with Service Cloud and Experience Cloud (Site/Communities)
• Expertise in APEX, Visualforce, and Lightning Experience
• Hands-on experience designing and implementing CI/CD pipelines to support code SDLC and working knowledge of Salesforce DevSecOps tooling such Copado, SonarQube, Checkmarx or similar
• Proficient in Agile Methodologies and SDLC
• In-depth knowledge of Salesforce Force.com Platform
• Expertise in Data and Metadata Migration strategies
• Experience in designing the integration using middleware tools/Rest & Soap APIs
• Experience and knowledge of JavaScript and JavaScript frameworks and tools (e.g., Angular, jQuery)
• Experience creating system architecture, network, user/data flow diagrams etc. and articulate the technical architecture and tooling choices to business and technical stakeholders
• Effective client management with demonstrated success and client satisfaction
• Excellent written and verbal communication skills
• Experience in creating robust practice-wide best-practices and policy documentation
• Security Clearance: ability to obtain Public Trust level clearance

Preferred Skills and Certifications

• Previous Government contracting experience
• MuleSoft or use of other Integration tools
• Experience with Public Sector Solutions is a plus
• Experience leading Salesforce Center of Excellence (CoE) or Community of Practice (CoP)

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