Job Description

Job Type: Full-Time (No Travel Required)

Company: Clutch Global Logistics, Inc.

Work Location: Hybrid - Remote and Lombard, IL 60148

Basic Overview of Role and Responsibilities:

The successful candidate will assume responsibility for the below function.

• Manage the customers experience and work to ensure a happy and positive review
• Process ISF (Import Security Filing) entries
• Assemble entry packets for submission to Customs and approve applicable documentation
• Customs clearance of air, ocean, road, and rail shipments
• Process all entries via ABI in a compliant manner so that all CBP and other government agency requirements are fulfilled
• OGA processing
• Obtain Freight Release
• Facilitation and management of duty payments and ACH account
• Classification of goods and rating of commercial invoices
• Interface with U.S. Customs and any other government agencies
• Ensure compliance with Clutch Global Logistics, Inc. internal policies and procedures
• Recommend solutions to drive efficiencies and foster continuous growth
• Manage deliveries of LCL and air freight from US port/airport to customer door as needed

Requirements

General Traits Needed for Success:

The ideal candidate will possess and display the below attributes.

• Positive Attitude - Maintains a good outlook toward work, coworkers, and customers; Displays excellent customer service and leaves customers smiling; Strives to affect others positively.
• Work Standards - Consistently establishes work processes to achieve a high level of productivity and superior results; Overcomes obstacles to finish the assignment; Accepts responsibility for all outcomes of one's work; Recognizes shortcomings and works to overcome and improve; Learns from failures but is not deterred by them.
• Managing Work - Balances multiple and often conflicting priorities; effectively manages time; Ability to multitask.
• Initiating Action - Acts proactively to solve problems even if they may not be directly their own; Develops new ideas and solutions without prompting; does not wait for direction; Identifies solutions proactively; Exceed job requirements.
• Decision Making - Able to operate in an autonomous environment; works well under pressure; Balances multiple and often conflicting priorities; Comfortable with asking for help; Uses logic to think through decisions; Consistently attempts solving problems/making decisions prior to seeking help.
• Collaboration - Works effectively in a team; Facilitates mutually beneficial relationships; Strives to achieve team goals; Able to put personal differences aside for the benefit of the team; Proactively offers to help.
• Building Trust - Dedicated to honesty; Hold to commitments; Earns the trust of others both internally and externally. Gives respect and compassion.
• Adaptability - Views changes and new situations as opportunities for learning or growth; Has a positive attitude and overcomes challenges; Flexible and able to quickly and effectively modify to cope with work environment changes; Alters ineffective behaviors accordingly.
• Information Technology Fluency - Comfortable with most basic productivity hardware and software; Basic ability to manipulate, store, delete, copy, and move digital files; Intermediate knowledge of Word, Excel, Outlook, and PowerPoint.

Experience of an Ideal Candidate:

It is preferred, but not required, that candidates have the following:

• Related professional experience working with CargoWise system
• At least 2 years of experience as an entry writer or in customs broker operations
• Experience with classifying goods
• Experience with OGA filings

Benefits

Compensation:

• Salary
• Potential for Individual Performance Bonus
• Potential for Team Performance Bonus
• Annual Corporate Sponsored 401k Contributions

Benefits:

• Paid Time Off (PTO)
• 401k Savings Plan (Traditional & Roth Plans)
• Annual Corporate Sponsored 401k Contributions
• Health Insurance - employee and dependents PPO & HMO offered through Blue Cross Blue Shield (Majority Funded by Employer)
• Dental Insurance - employee and dependents (Majority Funded by Employer)
• Vision Insurance - employee and dependents (Majority Funded by Employer)
• Short-term & Long-term Disability Insurance (Fully Funded by Employer)
• Group Life Insurance (Fully Funded by Employer)
• Various Additional Perks & Benefits

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