VP, Bank Business Compliance & Risk Operations Job at Cenlar FSB, Yardley, PA

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  • Cenlar FSB
  • Yardley, PA

Job Description

Cenlar is the nation’s leading mortgage loan subservicer. Our unique culture is defined by our core values of respect, trust, integrity and care. A promote-from-within philosophy, and opportunities for continuous professional growth make Cenlar a great place to launch or boost your career.

The Vice President, Business Compliance & Risk Execution is responsible for leading the development and implementation of the Bank’s first-line compliance and risk management framework. This role serves as a key business partner, ensuring that operational teams effectively identify, document, triage, and respond to compliance and risk-related matters in alignment with Cenlar’s enterprise risk appetite and regulatory expectations.
Acting as the primary liaison between the business and corporate oversight functions—including Enterprise Risk Management, Legal, Internal Audit, and regulatory bodies—this leader plays a critical role in translating policy into practice. The position requires strong execution capabilities, deep knowledge of banking operations, and the ability to embed a risk-aware culture across front-line teams.
This role reports to the Chief Banking & Capital Markets Officer and is instrumental in supporting the business’s ability to operate with confidence, accountability, and alignment to corporate standards.

Responsibilities:

  • Lead the development and execution of the Bank’s first-line business risk and compliance strategy, ensuring alignment with enterprise risk appetite, regulatory expectations, and business objectives.
  • Own the design, implementation, and maintenance of the Bank’s risk management framework, including policies, procedures, and program standards.
  • Conduct and oversee risk assessments, including the Risk and Control Self-Assessment (RCSA), to identify, escalate, and remediate material risks through actionable mitigation plans.
  • Monitor and manage risk and compliance initiatives across the Bank, ensuring alignment with strategic goals and timely execution.
  • Serve as a liaison to Legal, Compliance, and other corporate partners to assess regulatory changes and coordinate operational implementation across the business.
  • Lead issue management processes, including root cause analysis, action planning, remediation tracking, and reporting to senior leadership.
  • Collaborate with second-line and governance functions to ensure cohesive oversight and alignment with enterprise risk and compliance programs.
  • Support regulatory examinations, audits, and inquiries by coordinating with internal stakeholders and ensuring timely, accurate submissions and responses.
  • Develop and deliver regular risk reporting, including emerging trends, escalations, and remediation status, to provide a comprehensive view of the Bank’s risk profile.
  • Oversee the Bank’s Community Reinvestment Act (CRA) Program in partnership with Treasury and community stakeholders to ensure compliance and impact.
  • Promote a risk-aware culture through training, communication, and leadership engagement across business units.
  • Ensure all activities are executed in accordance with Cenlar’s risk appetite and applicable regulatory requirements, demonstrating sound ethical judgment and accountability in business practices.
Qualifications:

  • Bachelor’s Degree required or equivalent experience
  • 12 or more years of experience in banking, risk and compliance, mortgage operations, or mortgage originations
  • Proven experience in risk management within banking or financial services preferred
  • Strong understanding of regulatory frameworks and risk governance
  • Experience with CRA compliance and community engagement is a plus
  • Resourceful and aggressive ability to research all facets of the industry
  • Ability to plan strategically as it relates to business unit responsibilities
  • Ability to conceptualize long-term business goals and develop orderly process of planning to accomplish goals
  • Ability to work in a fast-paced environment and meet deadlines with attention to detail
  • Strong leadership skills to inspire outstanding performance through collaboration
  • Strong customer service skills to effectively execute the strategic goals and mission of Cenlar, while demonstrating Key Success Factors
  • Effective listening, communication and presentation skills to present complex topics to senior management in a constructive manner
  • Strong problem solving and analyzing skills to come up with mutually acceptable solutions utilizing available resources with diverse perspectives
  • Excellent organizational skills and ability to multitask to manage multiple large-scale complex projects enterprise-wide
Total Rewards:
At Cenlar, you’ll receive an outstanding benefits package that includes paid medical, dental, and life insurance, 401(k), and tuition assistance as well as opportunities for training and professional advancement.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, gender identity), national origin, age, disability, or status as a protected veteran.
Cenlar is a Drug-Free Workplace committed to maintaining a safe, healthy, and productive work environment. All employment offers are contingent upon successfully passing any required drug screening in accordance with applicable laws and company policy.
Cenlar complies with the Americans with Disabilities Act and state laws. Applicants needing accommodation for any hiring step—such as completing a form, test, or interview—should let us know by contacting recruitment@cenlar.com

Job Tags

Full time,

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