Inside Sales Representative Job at Token, Rochester, NY

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  • Token
  • Rochester, NY

Job Description

About Token
Ransomware and Phishing attacks are the largest threats facing every organization today. Token is revolutionizing how customers secure their organizations utilizing Next-Generation biometric, passwordless MFA. We deliver the next generation of access security, in multiple form factors, that is invulnerable to social engineering, malware, and removes the shortcomings of legacy MFA for organizations where breaches, data loss, and ransomware must be prevented. 
What We Offer
A collaborative environment, with a competitive salary and stock option grants for all employees. We offer medical, dental, and vision insurance, PTO, wellness time, and unlimited sick time. Activism is an important part of our company culture. As such, we encourage volunteering by offering each employee one day to spend supporting an individual cause they care about, and one day as part of a Token team.
What You Offer
Token is building out our sales team and we’re looking for high-energy Inside Sales Representatives. To expand our market reach, we need skilled professionals who can generate and qualify leads and drive sales from within our organization. This role plays a key part in expanding Token's presence in the biometrics and security market by promoting advanced solutions to prospective customers and partners. The ideal candidate is a self-starter with excellent communication skills and a solid understanding of technical sales in a fast-paced environment. You’ll be working with a strong team that thrives on communication, transparency, and is committed to building a safer, more secure world one ring at a time.
Responsibilities:

  • Engage with inbound and outbound leads through phone, email, and virtual meetings to drive the sales process and close business daily.
  • Qualify and nurture prospects, understanding their needs and aligning them with appropriate Token solutions.
  • Maintain accurate and up-to-date information in the CRM system (e.g., Salesforce), including lead status, opportunity tracking, and customer details.
  • Collaborate with Account Executives, marketing, and technical teams to ensure a consistent and effective sales approach.
  • Conduct product demonstrations to educate prospects on features, benefits, and use cases.
  • Embrace AI-driven sales tools and analytics to optimize lead targeting, forecast opportunities, and enhance engagement strategies.
  • Stay current on industry trends, competitor offerings, and emerging technologies in biometric authentication.
Competencies:
Adaptability: Able to shift priorities quickly and maintain effectiveness in a fast-changing sales environment.
Communication: Articulates value propositions clearly to both technical and non-technical audiences across multiple communication channels.
Customer Focus: Listens actively and tailors solutions based on customer needs, building trust and rapport.
Technical Acumen: Ability to learn next generation MFA solutions and the ability to explain technical features in an accessible manner.
Results Oriented: Driven to meet or exceed sales and activity quotas through disciplined follow-up, pipeline management, and strategic outreach.
Educational Requirements:
  • Bachelor’s degree in Business, Marketing, Communications, or a related field.
Other Experience, Requirements & Qualifications:
  • 1–4 years of inside sales, business development, or lead generation experience, ideally in technology, security, or B2B environments.
  • Familiarity with biometric devices and multifactor authentication.
  • Experience using CRM and sales automation tools (e.g., Salesforce, HubSpot).
  • Strong organizational skills and the ability to manage multiple sales activities simultaneously.
  • Excellent verbal and written communication skills.
  • Self-motivated and goal-oriented with a passion for technology and innovation.
If you are an experienced Inside Sales Representative with a passion for cybersecurity and a track record of success, we would love to hear from you. If you meet some, but not necessarily all, of the requirements we still encourage you to apply!
Total compensation for this role is between 45,000 and 100,000 OTE, as a combination of salary and variable, depending on your unique mix of education and experience.

Job Tags

Full time, Shift work,

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